Verizon's stores are open and operating with reduced staffing and hours, with a focus on ensuring the safety of customers and employees. They encourage customers to use online shopping and support, with free 2-day shipping and 24/7 technical support available. Appointments can be made for in-store visits, and local in-store pickup is available for orders placed online. Face coverings are required in-store, and customers can visit the store locator for more information about their local store. Additionally, customers can visit the Katy store for all their mobile, 5G home internet, and business needs, and schedule in-store appointments or place online orders for pickup, free 2-day shipping, express lockers, or same-day delivery where available.
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